Casino Support

GTBets has an excellent customer support team that's on hand to answer any questions you may have about bonuses, deposits, withdrawals, games or any other topic. For instance, they can help clarify wagering requirements for promotions like the 100% match welcome bonus up to $500 with 30x on slots, 120x on table games, or guide you through deposits and withdrawals using accepted payment methods such as Bitcoin/BTC, Visa, MasterCard, Back2Card, Checks, Direct Cash, and more. GTBets supports currencies like USD and Bitcoin. The nice thing is that there are several ways to contact customer service here. Let's look at what contact methods are available along with this department's hours.

How to Contact GTBets

You can contact GTBets' support through email, fax, live chat and telephone. We highly recommend live chat because it puts you in contact with a rep within minutes and eliminates the waiting time involved with emails.

If you do choose to use email, note that they have separate addresses for the support team (support@gtbets.eu), cashouts (cashout@gtbets.eu), rewards (support@gametimerewards.com) and new signups (signup@gtbets.eu). As for phone support, keep in mind that this is mainly available to US/Canadian players.

GTBets Customer Support Hours

Live chat is available Monday - Sunday between the hours of 10: 00am and 04: 00am EST, while phone support is available Monday - Sunday between the hours of 10: 00am and 12: 00am EST.

The support team is responsive and knowledgeable, handling everything from account setup and bonus claims to technical issues with games efficiently during their extensive operating hours.